Parents, let this be a lesson: Don’t leave your child unattended with
your iPad. Seven-year-old Faisall Shugaa apparently decided to get
himself an early Christmas present in the form of Dino Bucks, which in
addition to being an in-game currency of Jurassic World, are also linked
to, you know, real money. The grand total? A whopping $5,000, all of
which was spent between December 13 and 18. Needless to say, Faisall’s
father, Mohamed Shugaa, is none too pleased about the charges.
As it turns out, the youngster memorized his father’s Apple ID and
password, which allowed him to make purchases, mostly to upgrade the
dinosaurs available in the video game. In a six-day period, Faisall
managed to make an impressive 65 transactions, at one point spending
some $2,000 over the course of a single hour.
Shugaa, who is a storeowner in the United Kingdom, discovered his son’s
many, many mistakes when he attempted to make a purchase from a
supplier. After his own charge was declined, he called his credit card
company. He was was put in touch with the fraud team, who asked if he
“was aware 60-plus transactions had been made to iTunes from December 13
to 18 totaling ?3,911,” he told British newspaper The Metro. “I didn’t
have a clue what they were talking about and I had to check my bank
account online to understand what was going on.”
After he figured it out, things didn’t get much better.
“I was so mad. I’m 32-years-old, why would Apple think I would be
spending thousands of pounds on buying dinosaurs and upgrading a game?”
But don’t worry — this story has a happy ending. Despite initially being
told by an Apple Support team member that there was no guarantee he
could get a refund, Shugaa eventually got all his money back, which is
lucky for Faisall (considering he would’ve gotten zero presents and been
in even more trouble otherwise). Shugaa, for his part, says that he
hopes Apple does something to ensure that no other parents endure the
“Why didn’t they email me to check I knew these payments were being
made? I got nothing from them. How much longer would it have gone on
for?” he asked.
Apple, for its part, recommends that parents not share their password.
Or at the very least, make sure that your child is using your iDevice
under careful supervision.